Refund Policy
Home » Refund Policy
Return & Refund Policy
Effective Date: Current
At thespeedbook, we strive to provide high-quality courses and services. This Return & Refund Policy outlines the conditions under which you may request a refund.
1. Eligibility for Refund
Refunds may be requested if:
- The course has not been accessed or downloaded.
- The request is made within the specified refund period (usually 7–14 days from purchase, unless otherwise stated).
- There is a genuine issue with the course content or technical delivery.
2. Non-Refundable Cases
Refunds will not be provided in the following cases:
- Partial completion of courses where content has been accessed.
- Change of mind after accessing course materials.
- Technical issues caused by the user’s device or internet connectivity.
3. How to Request a Refund
To request a refund, please contact us at info@thespeedbook.com with the following details:
- Order ID or Transaction Number
- Course Name
- Reason for Refund
4. Refund Process
- Once your request is reviewed and approved, the refund will be processed within 7–10 business days.
- The refund will be issued to the original payment method.
- We reserve the right to reject any refund requests that do not meet our policy criteria.
5. Contact Us
If you have any questions regarding this Return & Refund Policy, please reach out to us at: info@thespeedbook.ONLINE
Shopping cart